Passenger Info

Lost and Found

The Airports Authority’s Security handles lost items. They may contacted at the entrance to the international departure lounge. You may contact them by dialing 649-246-9775 or sending an email to info@tciairports.com.

Paging

To request a page, simply speak to any Airport Security Officer or airline representative in the check-in area.

Tourist Information Counter

The Turks and Caicos Islands Tourist Board operates Tourist Information Counter in the international arrivals baggage claim area. The counter is open from 10 a.m. to 8 p.m. daily, 365 days a year. Services provided include:

  • Airport and tourist information
  • Resolving customer complaints
  • Assisting with ground transportation
Tours

Tours of Providenciales Airport are offered to school children, to diversified groups, professional groups, and other groups with special interests. For details, contact the Terminal Manager by dialing 649-946-4420.

ATMs / Bank

There is no full service Bank located at the airport, however, there is one ATM terminal located in the international check-in area.

Currency Exchange

There is no foreign currency exchange booths available at the airport. There are three commercial banks withing 10 minutes driving of the airport, CIBC, Royal bank of Canada and Scotia Bank.

Food / Dining

There is one restaurant, Gilley’s Cafe, located in the terminal building. A snackette is located in the international departure lounge.

Hotel

Airport Inn, located within 2 minutes driving from the airport, offers travelers the convenience of an airport location, 25 rooms and fine dining. For more hotel information, call (649) 946-4701.

Internet Access

Wi-Fi service by IslandCom is available in the international departure lounge and access cards are sold by the vendor, Maison Creole.

Language Assistance

There is no official language assistance service, however some airline staff may be of assistance with Spanish, French and Creole.

Car Rentals

Rental Car agents are available outside the international arrivals hall.

Luggage Carts

Within the terminal, carts are provided free of charge to arriving domestic and international passengers. As an option, Skycap service is available for departing passengers.

Shopping

There are a variety of duty-free shops offering an assortment of merchandise ranging from jewelry to wines and spirits, and island craft. All the shops are located within the international departure lounge.

Traveling with Pets

There is no animal relief area at the airport. Click here to see government requirements for pets.

VIP clubs and Lounges

There is a VIP lounge available to departing and arriving passengers. For more information, call 649-946-4000.

Money Transfer

There are no money transfer agents at the airport, however, Western Union and MoneyGram are located withing 5 minutes driving of the airport.

Wheelchair Service

Courtesy wheelchair service is offered through the air carriers upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of your flight departure or arrival by contacting your airline. Wheelchair assistance may also be requested at airline ticket counters.